COVID-19 Update
Visits to our office are strictly limited during the COVID-19 pandemic.
You can still reach us on our usual telephone numbers and email addresses. For further information, please visit our COVID-19 page.
Call us on 01284 701131
Our office is conveniently located in Bury St Edmunds town centre at Collingwood House, 20 Whiting Street, Bury St Edmunds, Suffolk , IP33 1NX.
Our reception is open Monday to Friday from 9am to 5pm. If calling at peak times there may be a short wait until your call is answered – please be patient, we do want to talk to you!
A voicemail service is available on this number outside the above hours. Please leave a message and we’ll get back to you.
Send Us a Message
Write to us
Collingwood House
20 Whiting Street
Bury St Edmunds, Suffolk
IP33 1NX
If you have our reference, including it in your letter will help us to direct it to the appropriate person more quickly.
…or by DX
DX users can also write to us at:
DX 57204 BURY ST EDMUNDS 1
Please note, we do not accept service by email.
Find Us
We have a small amount of parking for visitors onsite. If our car park is full, there are public car parks and limited on-street parking near by.
Unhappy with our service?
We want to provide you with the best possible service. If something goes wrong and our service falls below the standard you expect, please let us know.